Gallery robot: interactive and informative content for the patients at the Children's Hospital

When children and young people are referred to the hospital, situations can often arise where the young patients and their relatives can feel unsafe and worried about the thought of having to undergo examinations and treatment. It can also feel challenging to find the necessary information when arriving at the hospital. Therefore, there was a need to make the waiting time a more positive experience for patients and their relatives.

PROJECT PERIOD

Start: October 2023
End: December 2024

AIM

At the Hans Christian Andersen Hospital for Children and Adolescents, there was a desire to acquire an interactive and mobile 'Gallery robot' that could present interactive and informative content on the two large digital displays and create a positive break from the worries that families often face in connection with their visits to the hospital. The content on the screens should be adaptable to the specific target group via a simple and intuitive web interface and include details of upcoming events and visits from, for example, hospital clowns and playtime heroes, QR codes for games and activities, and short films or video clips.

The robot should also be able to function as a practical resource by providing information on directions and arrival registration and so on, which should reduce the need for staff interruptions.

RESULTS

The robot was launched at the Hans Christian Andersen Hospital for Children and Adolescents on 3 December, 2024.

Studies have shown that 90% of passersby register the gallery robot's content, and that interaction with the robot's content is significantly increased compared to a conventional info screen.

PARTNERS

Autonomous Units
MiR
Hans Christian Andersen Hospital for Children and Adolescents

The robot came from Autonomous Units, while its top module, which consists of two large digital displays, is based on a platform from Mobile Industrial Robots (MIR).

CCR was responsible for getting the robot operational, while the Children's Hospital was responsible for producing content for the screen.