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Robot-transported parcel locker for medical equipment

Previously, it could take patients from the Department of Cardiology and the Hans Christian Andersen Hospital for Children and Adolescents at Odense University Hospital (OUH) approximately 30 minutes to pick up medical equipment in connection with their treatment course. The equipment could only be picked up during the outpatient clinics' opening hours, typically between 8 a.m - 3 p.m.


Start: 1 August 2023
End: 1 May 2024

For many patients, it has felt restrictive to only be able to pick up equipment within a certain timeframe, which was usually during working hours. At the Hans Christian Andersen Hospital for Children and Adolescents, it has sometimes felt inappropriate for parents to collect equipment in the evening hours, when they had to wait in the children's reception among sick children and their parents.


The project aimed to make it easier for patients and parents to pick up equipment by developing a robot-transported parcel locker that could stand in the hospital lobby.


The new mobile parcel lockers have proven to save patients time when collecting equipment, which previously could take up to 30 minutes with parking in the car park, walking to the outpatient clinic and waiting for service. With the new parcel lockers, it now takes around 7-8 minutes to pick up equipment in the lobby, where you do not have to wait for service. The collection time is also shortened, as short-term parking spaces have been assigned specifically for the purpose close to the entrance by the front hall. In addition, patients can pick up equipment in the lobby at any time of the day.

Patients have expressed great satisfaction with the parcel locker solution. In particular, patients at the Department of Cardiology, which in the autumn of 2023 implemented that patients should install diagnostic equipment themselves, have expressed satisfaction with the workflow because they can now get started with diagnostics and treatment more quickly.

The parcel locker solution is also to the advantage of the staff, as the reorganisation frees up approx. 13-14 nursing hours, when patients no longer have to go to the ward to collect. The parcel locker can be filled in the department and from there it will drive itself down into the lobby via the mobile robot base.


CCR's part of the project was to undertake the physical and software-related coupling of the mobile robot base from MiR and the locker from Nordic Robotics.

The project was part of the large innovation project Digital Vision - Integrating Care, which is anchored in CCR's sister centre CIMT.

Parcel locker robot
Two parcel lockers
Hand types on keypad
Marie Glent-Rolle

Marie Glent-Rolle

Innovation Consultant

Department of Clinical Development - Innovation, Research & HTA

(+45) 2113 6516
Esben Hansen

Esben Hansen

Technical Manager

Centre for Clinical Robotics

(+45) 5146 6767